Not to be trusted

★★★★☆
3.8 / 5
72% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

andyiacovou's review of eGlobaL Digital Store - www.eglobaldigitalstore.co.uk

★★☆☆☆

“Not to be trusted”

Written on: 23/10/2013 by andyiacovou (5 reviews written)

I ordered a Samsung tablet from these guys and it was indicated that delivery would be 6-7 days. I did not get an email confirming dispatch for 5 days and the item did not arrive for 21 days in total. The courier used (Quantium) was poor with very limited updates on their website and EGlobal Digital customer service was unhelpful and bordering on rude. This was NOT a very good experience and I would not recommend these guys. There are plenty of other Hong Kong based online retailers who do a very good job but not this one.

Fortunately the item was eventually delivered.

  • Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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