Did well at 2nd attemp

Truprint - www.truprint.co.uk
★★★★☆
4.1
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Kev335's review of Truprint - www.truprint.co.uk

“Did well at 2nd attemp”

★★★★☆

written by Kev335 on 27/07/2015

Very dissapointed with first attempt at 100 prints. Automatic cropping fpr 6x4 prints was awful.
When I complainedI was told I should have used the crop tool to edit each photo, I've never had to do this before.
On second call I had a very helpful girl who offered to redo all the photos for free but I still had to edit each photo before submitting the order. The final prints were excellent.

Overal I was satisfied with the service but, I don't think I am alone I thinking that my photos taken with an ordinary digital camera or tablet should be printed as I took them. We take time to compose a picture and we are not all photo geeks who spend hours tweeking pictures. I thought this type of service was aimed at your normal snapper to enable us to have prints rather than 1000s of photos on our pc's. Surely you should be trying to make the process easier not more complicated.

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