SLRHut Reviews - www.slrhut.co.uk

★★★★☆
4.0 / 5
61
82.0% of users recommend this
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Latest Reviews

★★★★★

“No problem and very helpful ”

Written on: 29/08/2015 by Jair348 (1 review written)

Purchased Dji inspire 1 as the price was very good, I was very surprised with delivery speed to uk. I would buy from them again. Now dji is changing props so I call them and they sending me free pair of new props, no problem. WOULD DEFINITELY BUY AGAIN. … Read Full Review

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★★★★★

“happy first time buyer”

Written on: 18/08/2015 by Harrison213 (1 review written)

very good customer service, I had a couple of slight issues which were handled extremely well, a problem with my credit card , sorted over the phone, and incorrect battery supplied, which was resent without any quibble, most important the phone call was answered straight away. Staff on both occasions were friendly and very helpful… Read Full Review

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★★★★★

“Great service and quick delivery”

Written on: 17/08/2015 by WillPrecious (1 review written)

Needed to exchange a NTSC camera for a PAL, no problems, easy to do. the person I dealt with dealt with my issue and it was resolved quickly… Read Full Review

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★★★☆☆

“Americas warranty sigma 150-500... I live UK ”

Written on: 12/08/2015 by Robroylivi64 (1 review written)

150-500 sigma arrived today took a week to arrive can't complain... Then discovered the warranty is for Americas does mean the warranty is no good , warranty is supposed to be stamped and date as stated In the warranty and is not! Had to call customers services only to be told that's ok... Not so sure about that ... Now left worried regarding this matter ... Haven't had a chance to try out or check yet ..well boxed and wrapped... So SLRhut if it's not to much trouble maybe you could get back to… Read Full Review

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★★★★☆

“SLRHut, okay, but”

Written on: 28/07/2015 by MikeAlvarado297 (1 review written)

The internet can be a wonderful thing. News travels fast and bad news even faster. So it was with some trepidation that I plumped to buy my new camera from SLRHut, simply because they were cheaper than other outlets and had the item in stock. So, after a couple of glasses of good wine I bared my credit card to SLRHut, but it was then the doubts crept in. When I had a text from my credit card company asking to verify a payment to the USA, I got suspicious. I did the research and, yes, SLRHut… Read Full Review

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★☆☆☆☆

“BEWARE - HIDDEN CHARGES & NO CONSUMER PROTECTION”

Written on: 11/07/2015 by 367Beebe (1 review written)

I ordered a camera which had the best price easily available to the UK however once the card payment had been processed, there was a hidden £80 tax charge added which was not as the advertisment had implied. Now the product was far more expensive than the UK Camera Store. Looking into this company to action a cancellation of the purchase you then realise this company has absolutely no UK presence (the UK address is a mailbox only which misrepresents this company as having a UK presence). You… Read Full Review

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★★★★★

“Incredible prices, fast shipping and great customer...”

Written on: 08/07/2015 by DavidHogg (1 review written)

Very impressed with the service I received from SLR Hut. I purchased a DJI Phantom 3 Professional bundle, and not only were the prices great, but the member of staff I dealt with on the phone was polite, courteous, and went out of the way to give me the best deal possible. I must have phoned 3 or 4 times and I even asked for my order to be amended after it had been submitted, and my queries were always handled professionally and competently. The final price I paid was several hundred pounds… Read Full Review

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★★★★★

“EXCELLENT SERVICE, WELL PACKAGED, ARRIVED BEFORE SCHEDULE”

Written on: 27/03/2015 by Pedro315 (1 review written)

EXCELLENT SERVICE, WELL PACKAGED, ARRIVED BEFORE SCHEDULE I ordered a Sony digital camera and paid nearly £50 to have it delivered within three working days. I was somewhat surprised to discover that despite the SLRHut's UK address, the camera was being despatched from the United States. I had some concerns about this, not least as to whether I would have to pay even more in customs duty. However, I tracked the package all the way from the US warehouse, through New York airport, to Customs… Read Full Review

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★★★★★

“Excellent service and follow up”

Written on: 25/03/2015 by BloodRoar87 (1 review written)

The service on my order was second to none! Moving through the online shop, selecting what I wanted (Canon EF 70-300mm f4-5.6 IS USM Lens to be precise) was as easy as breathing and I flew through the checkout service it as so quick and easy. Once this was done the delivery came through even quicker than expected and well wrapped. They even helped me out with problems after the transactions had been completed, now that's service. Adam… Read Full Review

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★★★★★

“fantastic service”

Written on: 13/03/2015 by harryhambleton (1 review written)

Recently bought a Mac book from this company I did not know at the time of ordering where the company was based just that the product was far cheaper than anyone else's The company e mailed me to conform my order and also contacted me to confirm the order was valid. They were curtius hand helpful during the wholet process. The order was confirmed on Friday evening together with a tracking number. Up to this point I was not aware the item was being dispatched from New York, it arrived at lunch… Read Full Review

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★★☆☆☆

“Disappointing and stressful experience ”

Written on: 08/02/2015 by Houston476 (1 review written)

Really disappointing that an order takes two weeks to arrive despite having paid £49.95 express "2-3working days" delivery ! Many emails, phone calls and stressful hours wasted to chase this. Camera was specifically ordered to use for a commissioned film shoot....ended up needing to hire equipment for £hundreds as slr hut let us down. BE VERY WARY IF YOU NEED FAST DELIVERY! No refund of shipping costs received despite assurances. No extra accessories received to make up for the problem… Read Full Review

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★★★★☆

“A VERY GOOD EXPERIENCE”

Written on: 04/02/2015 by CCBULLEY (1 review written)

WAS VERY PLEASED WITH THE SERVICE I RECEIVED AND THE SPEED OF DELIVERY,THE ONLY PROBLEM WAS WITH TRYING TO LEAVE FEED FEEDBACK!! I DID GET AN INSTANT EMAIL WITH LINKS TO THE REVIEW PAGE,I'M IMPRESSED. MY ORDER NO IS 152791 AND I CLAIM MY FREE MICRO FIBER CLEANING CLOTH WITH THE PROMO CODE FBCKGIFT… Read Full Review

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★★★★★

“Great product, great price, great service. A 5*...”

Written on: 21/01/2015 by Lorelei1988 (1 review written)

I wanted to buy myself a new digital SLR as a self Christmas present. I spent so much time researching cameras, lenses, packages, prices and came across SLR Hut. Like many I was a little concerned that they are US based and the camera would be an import. That said my little digital, a Panasonic LUMIX I bought on a business trip to San Francisco, was a U.S. model and it has been great for the 7 years I have had it. I e-mailed SLRHut and ended up speaking to one of their guys for about 15… Read Full Review

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★★★★★

“Great place to save money”

Written on: 12/01/2015 by aventador (2 reviews written)

**In case this review has been spotted on other review sites, I'm the reviewer who left it under the different user names. I have just copied and paced on to review centre.** Thought I'd add my review of SLR Hut as I've just received a camera from them. I chose to use SLR Hut because they were £100 cheaper than anywhere else. I wanted the Panasonic Lumix FZ1000 so after trying it out in John Lewis's I came back and ordered one online. I hadn't read any reviews about SLR Hut beforehand so… Read Full Review

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★☆☆☆☆

“They send not what is displayed on their WEB site”

Written on: 09/01/2015 by Sergey_K (1 review written)

I ordered a Panasonic Lumix dmc lx100-eb-k from their WEB site which is black model with PAL options as I am in a PAL country. It took several days of e-mail correspondence for them to admit that they have no black models in stock as it was indicated. I accepted a silver model. Then a ridiculous £150 DDP service was added apart from a shipping cost. (I call it ridiculous because I had to pay to DHL courier locally for customs clearance anyway.) I agreed on the DDP. Eventually a NTSC model… Read Full Review

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★☆☆☆☆

“** Avoid at all costs **”

Written on: 05/01/2015 by DylanHuber70 (1 review written)

I thought I'd better share my experience purchasing from SLR Hut. Alarm bells rang after I received an email asking me to call them to speed up the order process. When I realised I was calling the USA on my mobile (from the UK), I hung up and researched customer reviews on various forums. Most of which were highly negative, or rather dubious. I contacted my bank to cancel the payment, but my bank was already one step ahead and had identified the transaction as "fraudulant", and so no payment… Read Full Review

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★★★★★

“sales and delivery”

Written on: 18/12/2014 by ursie (1 review written)

I would recommend SLRHUT for the very good service provided and delivery of the order arrived as stated. … Read Full Review

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★☆☆☆☆

“Don't trust them”

Written on: 17/12/2014 by BrookeThorpe88 (1 review written)

Tried to cancel an online order and was passed around the office from department to department with no one prepared to listen to the fact that I wanted to cancel the order. They are clearly not a UK company. Other reviews warn of non-UK spec cameras being supplied. Very dodgy!… Read Full Review

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★★★★★

“satisfied with their services”

Written on: 16/12/2014 by McGarry1976 (1 review written)

well, at first I thought it could be fake website. cause compare to other company price was lower than others and a little bit confused too. But when I saw so many reviews are given very positive about them then I decided to buy my camera. Also when I received that camera then had a little bit confusion between us. However customer services are very friendly and solve my problem very quickly… Read Full Review

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★★★★★

“Joseph was excellent”

Written on: 10/12/2014

Hello so far I'm very impressed with the customer care at SLR hut. Joseph was very obliging and extremely helpful. Cant wait to receive my camera. Thankyou. … Read Full Review

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