MyDigitaland Reviews - www.mydigitaland.com

Click here if this is your business
★★☆☆☆
1.7 / 5
21% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
MyDigitaland - www.mydigitaland.com - Ask a question now

Media Gallery for MyDigitaland - www.mydigitaland.com

MyDigitaland - www.mydigitaland.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Do not buy”

Written on: 30/03/2014 by KillianMcGuire (1 review written)

simply put, do not buy from them. remember that paypal refund is not always 100% sure. i hope i'm going to get mine… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Didn't receive order”

Written on: 13/02/2014 by Muffermans (1 review written)

After 3 weeks nothing changed in my orderstatus. They were still "processing" my order so I told them I wanted my money back (PayPal) The next day I got a confirmation from PayPal that I got a full refund from mydigitaland.com So the only good thing is that refunds are fast bu I lost a lot of time waiting for the goods. I will never order here again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Brilliant”

Written on: 11/02/2014 by tfd1979 (1 review written)

I ordered this lens from MDL as another provider had failed to deliver following 6 weeks of misery. They also happened to be Hong Kong based. The fact of the matter is that you will have to take that little risk if you want to find your expensive electrical equipment at a bargain price. Just make sure you read the small print as many of myDigitaland's competitors do not guarantee that customs won't send you a bill in order to release your goods. In fact, most explicitly say you WILL have to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Samsung Galaxy Note 2 10.1 tablet wi-fi+3G”

Written on: 04/02/2014 by sudathab (1 review written)

I bought a Samsung Galaxy Note 2 10.1 tablet wi-fi+3G from Digital Land in May 2013. The main reasons to by from Digital Land was 1) Price= £335, at least £150 cheaper than reputed UK sellers 2) This web site came up prominently in my Google search and it accepted payment through Google wallet However, I read serious warnings in the reviews in all forums with regard to their customer service and quality of products they sell. I took a chance as I was buying a Samsung product and thought it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Didn't come up with the goods but made a prompt refund”

Written on: 16/09/2013 by KitRabbit (1 review written)

That says it all. I placed the order and waited and waited. Nothing seemed to have happened after 2 weeks and so I wrote to them asking for them to cancel the order and to give me a refund. They did this straight away and the refund was credited to my Paypal account within hours… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I ordered a camera and a week later no progress...”

Written on: 08/09/2013

I ordered a camera and a week later no progress update, no further emails and unable to contact them on phone or email. As I had paid through paypal I reqested they give me a refund after figuring out that waiting for the goods was going to be far too much hassle, unlike the rest of the so called MyDigitalLand customer service they actually refunded me straight away without saying anything not even a sorry. I wouldn't like to be in the possition where I didn't have paypal to back me up… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Repetedly unique and amazing shopping experience!”

Written on: 26/06/2013 by DanielGermany (1 review written)

Customer service: Emails were replied to within few hours on working days. The reply is valuable and directly addresses the question or request. Shipping: The seller clearly shows in the shipping estimate and on checkout that shipping takes up to 18 days. All three orders I placed with the seller arrived in this time. Shipping from the UK to Germany was via DHL Express. Packing: The itmes were packed very well and sufficiently for the product. Better packing methods, however, do exist but… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Do not buy from here”

Written on: 24/05/2013

I ordered a camera and a week later no progress update, no further emails and unable to contact them on phone or email. As I had paid through paypal I reqested they give me a refund after figuring out that waiting for the goods was going to be far too much hassle, unlike the rest of the so called MyDigitalLand customer service they actually refunded me straight away without saying anything not even a sorry. I wouldn't like to be in the possition where I didn't have paypal to back me up… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Poor Poor Service”

Written on: 13/03/2013

Was hardly kept in the loop at all after ordering my mobile phone (HTC One X), very poor communication. All throughout, the status of my order was hardly ever updated and was stuck on 'processing' so I was unable to track my parcel on the website as their integrated tracking didn't work so I was constantly having to chase up to see where my parcel was. Instead I had to dig around to find my tracking number and use the DHL website and was not told that I would have to pay extra for import tax!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Kitrabbit's Comment

Written on: 14/09/2013

I have dealt with Simply Electronics and Digitaland and think that they may be the same company

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Kitrabbit's Comment

Written on: 16/09/2013

A bit more delving - actually they use similar web software to Simply Electronics - but it would seem that they are a different company and in my experience have much better levels of customer service

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★☆☆☆☆

“DO NOT BUY FROM THIS WEBSITE”

Written on: 21/02/2013 by Rich2013 (1 review written)

Order placed 18th Jan, no item received. Only one email to say item out of stock (only when prompted for an update) but no refund or response to last 5 emails… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“SCAM COMPANY”

Written on: 07/02/2013 by ButterflyPhoto (1 review written)

DO NOT BUY FROM THIS COMPANY! I wish I seen all the negative reviews before I bought a £400 lens off them. I presumed they were ok as they were recommended on various websites. They do not answer their phone or reply to emails. Luckily I paid via paypal so hopefully can get a refund (hopefully)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“terrible service”

Written on: 17/01/2013 by jamesozzie (1 review written)

I ordered a phone from them and after 3 days of no response (after paying) I sent them an email to ask why I didn't even get so much as a notification other than my paypal receipt. I then got a reply a day later mentioning "their delivery schedule" and that everything is on track. One day later I received another stating I have received a full refund. I then asked why, although I already had suspected they didn't have the item in stock (as I tried to source this phone elsewhere from various… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Took my money, 3 weeks later no delivery...”

Written on: 19/12/2012 by Mel28 (1 review written)

DO NOT ORDER FROM THIS SITE! My canon S100 never made it to my door. My first clue should've been that the site was riddled with poor grammar. My second clue should've been that the shipping info initially stated free delivery, but once i added the order in my basket i was asked to pay an extra £4 shipping charge - Not even for express delivery but for 7-14 day delivery. This raises suspicion that its actually coming from abroad to a UK address before being re-shipped to the customer (note the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Ipad”

Written on: 16/12/2012 by cbsol (1 review written)

bought an Ipad at the end of november 2012. Now december 16th> still no Ipad. Been fobbed off so many times. Will not now arrive for christmas. Useless. Can't even get money back from them. Only purchased as PAYPAL state they are trusted and I can get my money back through them if fraud. Looks like I will be contacting them soon!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview