Written on: 26/06/2013 by DanielGermany (1 review written)
Customer service: Emails were replied to within few hours on working days. The reply is valuable and directly addresses the question or request.
Shipping: The seller clearly shows in the shipping estimate and on checkout that shipping takes up to 18 days. All three orders I placed with the seller arrived in this time. Shipping from the UK to Germany was via DHL Express.
Packing: The itmes were packed very well and sufficiently for the product. Better packing methods, however, do exist but they would increase shipping dramatically.
Online shop: The translation into German is not the best, but from my point of view, it really doesn't matter. The seller focusses on the important things and did this more than perfect.
Conclusion: I had repetedly a unique and amazing shopping experience with a perfect service. I would highly recommend this shop (with the only restriction, that the buyer should be able to read and hence could notice that the delivery takes up to 18 days).
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