Written on: 01/06/2012
Very helpful on the phone, suggested an alternative product when the original item I wanted was out of stock and explained the benefits of the alternative. However I was ultimately let down when, despite me telling Lynn how I MUST have the item by Friday, I called on Friday afternoon to find that the alternative item they had suggested was also out of stock and therefore my order hadn't been dispatched. Lynn also failed to email me my order number as she said she would. I am now without the equipment that I needed for a commercial shoot this weekend.
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