Written on: 09/10/2013 by cl26
I am having a terrible experience with the online shop and their customer service. I expected the delivery time to be 3-7 days after confirmation that it has been shipped. I ordered 2-3 weeks ago and still have not received an email that it has been shipped (nor do I think it has shipped). I sent an email to customer service and help, and got an automated message that they will reply me within one business day. I still have not gotten a response yet. I really wanted to like Lomography, but so far I've only been disappointed and frustrated.
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