Written on: 31/12/2012 by SonySLR (1 review written)
Ordered an SLR camera from Jessops. Used the interest free option.
Once I had ordered I rang cutomer services to upgrade to Saturday delivery as it didn't give me that option online.
The person I spoke too gave the impression he couldn't be bothered and said it was 'too difficult to change the order'.
Wasn't impressed but didn't push the issue.
I checked the tracking details online and it said it had been dispatched, so I waited until Monday. Still no delivery, checked the tracking screen and it now said not dispatched on back order.
I phoned them and again was told there was nothing they could do! Their staff really couldn't give a s*** about your order!
I'm waiting for a call back which I expect I won't get.
Do not use Jessops - go to your local dealer as its worth paying a little bit more but getting good service.
I've learnt from my mistake and am going to my local camera shop!
As rated by real users
" Great Pics, great price, speedy service! " Read More
" Amazing, amazing, amazing " Read More
" Unbelievably unprofessional, lazy and indifferent " Read More
" Good overall service " Read More
" Exemplary service before, during and after sales... " Read More
Written by biggles3