DigitalRev - www.digitalrev.com Reviews

DigitalRev - www.digitalrev.com
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★★★☆☆
3.4 / 5
From 5 reviews
60% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★
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“WOW WHAT SERVICE”

Written on: 21/01/2013 by royboybuster1 (1 review written)

HOW REFRESHING A SITE THAT ANSWERS THE TELEPHONE WITHIN 5 SECONDS, ORDERED CAMERA THROUGH WEB SITE ON THE THURSDAY IN MY HANDS MONDAY MORNING EVEN WITH ALL THE SNOW WE HAD. WRAPPED IN YARDS OF BUBBLE WRAP. USA PLUG BUT HEY THERE WAS AN ADAPTOR IN THE BOX. THEY USE DHL FOR DELIVERY AND YOU CAN TRACK EVERY STEP TO SEE WHERE THE PACKAGE IS AND WHEN IT WILL BE DELIVERED. FULL OF PRAISE FOR EXCELLENT SERVICE----THANKS DIGITALREV (read more)

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★☆☆☆☆
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“Avoid Digital Rev - Their 14-day returns policy sucks”

Written on: 14/12/2012 by Zepp2010 (1 review written)

I bought a camera from DigitalRev for £1900. It was supposed to be sent by DHL and I'd have to sign for it. I was out when it arrived, so they just left it on the doorstep! The packaging was inadequate (bubble-wrap and DHL's plastic bag). When I opened it, all the corners of the packaging had severe dents. I looked into returning the camera based on their 14-day, no questions asked policy. You then find that a 15% restocking fee will be charged if the packaging is damaged (£289.35 in this... (read more)

Zepp2010's Response to Zepp2010's Review

Written on: 19/12/2012

After contacting Digital Rev further, They were kind enough, in my case, to pay for the collection of my camera and offered a full refund. I can therefore say that my experience of their customer service is greatly increased.

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★☆☆☆☆
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“NOT UK BASED AT ALL”

Written on: 06/11/2012 by martinbrian (10 reviews written)

Ordered a camera battery, two weeks+ wait because Hong Kong based. Faulty item sent and unhelpful returns policy, which would make you wait another month+ for it to be sorted before you hopefully get what you originally wanted. Battery costing £49.99 put in the dustbin and bought replacement from a more reliable UK based company. Not Recommended. (read more)

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★★★★★
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“Nikon D5100”

Written on: 26/10/2012

Ordered my Nikon D5100 on wednesday afternoon. Had it delivered to work on Friday at 4:50PM. 2 days from HongKong to London is fantastic. The camera is great and no damage during transport. I could also track the delivery all the time with DHL tracking number I was given. Wery good service and very prompt delivery. thanks guys. Also the price was the cheapest I could fine anywhere online, so even more happy. (read more)

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★★★★★
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“Excellent service and best prices”

Written on: 12/09/2012 by GazzerUK (17 reviews written)

I have used this online camera retailer a few times now over several years, and would recommend them. They are based in Hong Kong, but don't let that put you off. I just bought a Panasonic DMC-LX7 for £329, which is £499 in Jessops! It was full UK spec, delivered in 2 working days by DHL express, and all the VAT and duty is included in the price. They have a good reputation and will replace items with no problems. Their web site is very good. The order process is easy to follow, and... (read more)

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