DigitalRev Reviews - www.digitalrev.com

Click here if this is your business
★★★☆☆
2.8 / 5
From 8 reviews
38% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
DigitalRev - www.digitalrev.com - Ask a question now

Media Gallery for DigitalRev - www.digitalrev.com

DigitalRev - www.digitalrev.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Company sells fakes”

Written on: 13/01/2014

Returned a product to the company. NEVER received the money back… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“beware of price changes”

Written on: 04/01/2014 by Terry315 (2 reviews written)

The camera, a Nikon D3200, was great and a good deal. After it arrived i when back to the website 6 days later to show the site to my nephew. The price for the camera was 439 and when I checked my paperwork I saw I was charged 459. I went on line to their chat line to ask about it, thinking that I may have been overcharged. I was told that prices change all the time. I asked SEVEN times when the price change took place and received an evasive answer six times before being told by the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Item went missing”

Written on: 10/12/2013 by billy2007 (3 reviews written)

I bought a £169 Nikkor telephoto lens. It was sent by DHL and the following happened. 1) It was supposedly delivered by DHL but to the wrong address and someone other than me signed for it and the item went missing. 2) I contacted DigitalRev online live support who told me to wait longer and didn't read what I had typed. When I repeated the problem, they said email DR. I said what is the point of live support and they just terminated the conversation. 3) I emailed DR directly and they wrote… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“WOW WHAT SERVICE”

Written on: 21/01/2013 by royboybuster1 (1 review written)

HOW REFRESHING A SITE THAT ANSWERS THE TELEPHONE WITHIN 5 SECONDS, ORDERED CAMERA THROUGH WEB SITE ON THE THURSDAY IN MY HANDS MONDAY MORNING EVEN WITH ALL THE SNOW WE HAD. WRAPPED IN YARDS OF BUBBLE WRAP. USA PLUG BUT HEY THERE WAS AN ADAPTOR IN THE BOX. THEY USE DHL FOR DELIVERY AND YOU CAN TRACK EVERY STEP TO SEE WHERE THE PACKAGE IS AND WHEN IT WILL BE DELIVERED. FULL OF PRAISE FOR EXCELLENT SERVICE----THANKS DIGITALREV… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Avoid Digital Rev - Their 14-day returns policy sucks”

Written on: 14/12/2012 by Zepp2010 (1 review written)

I bought a camera from DigitalRev for £1900. It was supposed to be sent by DHL and I'd have to sign for it. I was out when it arrived, so they just left it on the doorstep! The packaging was inadequate (bubble-wrap and DHL's plastic bag). When I opened it, all the corners of the packaging had severe dents. I looked into returning the camera based on their 14-day, no questions asked policy. You then find that a 15% restocking fee will be charged if the packaging is damaged (£289.35 in this… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Zepp2010's Response to Zepp2010's Review

Written on: 19/12/2012

After contacting Digital Rev further, They were kind enough, in my case, to pay for the collection of my camera and offered a full refund. I can therefore say that my experience of their customer service is greatly increased.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Billy2007's Response to Zepp2010's Review

Written on: 10/12/2013

Totally agree with this and I have a similar experience with DigitalRev

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Billy2007's reply to Billy2007's Comment

Written on: 10/12/2013

Sorry did not see your comment above. I've had a bad experience. It seems you need to fight them to get anything done.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 3 Comments
★☆☆☆☆

“NOT UK BASED AT ALL”

Written on: 06/11/2012 by martinbrian (10 reviews written)

Ordered a camera battery, two weeks+ wait because Hong Kong based. Faulty item sent and unhelpful returns policy, which would make you wait another month+ for it to be sorted before you hopefully get what you originally wanted. Battery costing £49.99 put in the dustbin and bought replacement from a more reliable UK based company. Not Recommended… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Nikon D5100”

Written on: 26/10/2012

Ordered my Nikon D5100 on wednesday afternoon. Had it delivered to work on Friday at 4:50PM. 2 days from HongKong to London is fantastic. The camera is great and no damage during transport. I could also track the delivery all the time with DHL tracking number I was given. Wery good service and very prompt delivery. thanks guys. Also the price was the cheapest I could fine anywhere online, so even more happy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent service and best prices”

Written on: 12/09/2012 by GazzerUK (20 reviews written)

I have used this online camera retailer a few times now over several years, and would recommend them. They are based in Hong Kong, but don't let that put you off. I just bought a Panasonic DMC-LX7 for £329, which is £499 in Jessops! It was full UK spec, delivered in 2 working days by DHL express, and all the VAT and duty is included in the price. They have a good reputation and will replace items with no problems. Their web site is very good. The order process is easy to follow, and you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview