Incompetent, uncaring, no telephone contact allowed

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Big Pockets - www.bigpockets.co.uk
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PGSAYS's review of Big Pockets - www.bigpockets.co.uk

“Incompetent, uncaring, no telephone contact allowed”

★☆☆☆☆

written by PGSAYS on 23/10/2012

Ordered 2 computers, incorrect ones delivered, they insisted on collecting first before ordering replacements, replacements took 2 weeks to arrive and when they did one of them was one of the items I had already returned! They were slow to respond to emails or ignored them altogether, unable to contact by telephone. Very very frustrating, 3 weeks after ordering I still do not have my items and they don't seem to care. False economy ordering from theis company.

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