Lesson learnt, Read reviews before using!!

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★★☆☆☆
1.9 / 5
From 44 reviews
20.5% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of WH Smith - www.whsmith.co.uk

★☆☆☆☆
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“Lesson learnt, Read reviews before using!!”

Written on: 11/11/2011

I ordered a book for my father's birthday on the 3-5 day delivery. 6 days later and it hasn't arrived. I see from the other reviews that this is not unusual with WH Smith. On contacting customer service they were very unhelpful and aparently could not get the book to me within one business working day - eventhough this is advertised on their website.
My advice, do not use them, if you do you will be let down.

  • Hard back book £22

    Goods purchased & cost

  • Still waiting

    Delivery

  • Quality of website

  • Value For Money

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