terrible customer support

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eBay - www.ebay.co.uk
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Danielle22's review of eBay - www.ebay.co.uk

“terrible customer support”

★★☆☆☆

written by Danielle22 on 08/08/2015

i have an issue with logging into my ebay, i cant even access my email to reset my password, i called up customer support, after waiting 20 mins on hold they answered and tried to help me with my issue, they transferred me over to a guy who specialises in dealing with account problems. once i explained my situation to him again, he told me he cant help me in even changing my email address! now i cant get into my ebay, reset my password and view my last transaction i had made that i was trying to track. i would be able to view my last purchase and reset my password if he just changed my email. i was foaming. demanding a refund and never using ebay again!

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