Like a shopping centre online

Click here if this is your business
eBay - www.ebay.co.uk
★★★☆☆
2.5
43.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

katiekatjas's review of eBay - www.ebay.co.uk

“Like a shopping centre online”

★★☆☆☆

written by katiekatjas on 19/11/2012

I have been an eBay member since 2003 and sold/purchased lots. As a business seller I was finding using the site full of more and more fraudsters and eBay and Paypal just allowing this to happen. For example someone purchases something sent via first or second class then doesn't leave feedback, you have 45 days to file a claim. a few days before the 45 days is up they open a case saying the item hasn't arrived (knowing you are more likely to no longer have the proof of postage) and Paypal instantly hold the funds. Most honest people will email first after a week if an item doesn't turn up. Small businesses are going under due to fraudsters like this. I've also been ripped off by sellers so I think there has to be a middle ground. The fees have gone silly and it seems like only the big established businesses are thriving on there. Meaning they are becoming just like the high street but on the net. All those unique individual sellers will and are going out of business. Its great for de-cluttering your house but not for a career. I think they have just gone greedy as a company. I am now well and truly an Amazon person.

  • Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Mothalib's Response to katiekatjas's Review

Written on: 04/12/2012

hello do they charge you when you join ebay?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0