Terrible site! Terrible customer service

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Bumble Bee Auctions - www.bumblebeeauctions.co.uk
★☆☆☆☆
1.1
5.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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mully67's review of Bumble Bee Auctions - www.bumblebeeauctions.co.uk

“Terrible site! Terrible customer service”

★☆☆☆☆

written by mully67 on 09/01/2013

I bought a necklace from them last week. They obviously have a very slick photographer. It was made to look good quality, substantial, thick. I paid a lot of money for it. When it arrived, honestly, it was thin, tatty...fit for the bin.

Don't be fooled by the fact that it is run via the Police. You would assume that meant decency and integrity. WRONG! I called them. Nothing back. So I emailed the guy who deals with enquiries- Chris Leach. He was rude. Aggressive. Stock answer, after stock answer. They want your money basically and then once you've paid, it's your problem.

They should be ashamed of themselves. I WON'T EVER USE THIS SITE AGAIN.

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