Bonanza Treats Their Sellers Like Gargage

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Bonanza - www.bonanza.com
★★★☆☆
2.7
42.0% of users recommend this
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Guest's review of Bonanza - www.bonanza.com

“Bonanza Treats Their Sellers Like Gargage”

★☆☆☆☆

written by on 07/11/2013

This site is the most paranoid company ever around. They dont care about their sellers and treat them like garbage. They egg buyers on to leave negative feedback and dont bother to remove falsley stated comments. They will suspend you without notice and without reason. They will put blame on everyone else and think your stupid. They tried to blame Google for old feeds being posted, when every seller knows the only thing you have to do is kill the file. They gave every single lame ass excuse, when we knew why the old feeds were still there. We decided to close our store because of their lack of support for the sellers - the people who are paying these idiots bills.

You place a perfectly good credit card and they accuse you of fraud just because the POS merchant account cant process a card. You show them charges from the same card and they give you the same old BS. The cause of all these problems, we believe is the owner himself Mark / Marc. He came up with every single lame ass excuse known to man, making a big deal over $.50 cents yes 50 cents of Google CPC fees and was paranoid about. So fearful that a seller would leave owing him 50 cents. There were no bills due and we paid our feeds ontime, and he still made a big stink about it.
In fact he charges your card for the whole month, not even when the month is due.

When we got negative feedback and we demended it be removed, we knew from past history they do jack about anything, we closed our store. The same day, we got a reply from "marc" saying basically, you closed your store who cares.

1/2 the items dont work, you get deliberately lied to by their support department, they want you think its everyone elses fault when you know its them. Dont bother if your seller they are worse than when eBay first came out. We're done with this nightmare and have moved onto their competition.

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Roulu's Comment

Written on: 01/12/2013

“Bonanza Treats Their Buyers Like Gargage too”
A Their Sellers treats their customers like dung, will talk to you until they get your money then you have a fight to get your money back!!

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Internetbuyer's Comment

Written on: 10/02/2014

Same here, just signed up for Bonanza as a seller and yes they are SUPER PARANOID, they are putting new seller accounts on hold and asking for 2 or three other stores you've sold on for a look on how you run your business. That is extremely odd since your a new seller. It looks like what these gents say will be true for our experience.

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