Poor service & hopeless for parts.

“Poor service and hopeless for parts.”

Written on: 03/07/2011

We purchased a brand new Senda 50 for our son to get to work on as there is no public transport. We bought a new one as we wanted something that would be reliable with no previous issues. But it wasn't.

In fairness it has done nearly 5000 miles in 9 months, a lot on a 50cc. During that time there have been numerous niggling faults all down to poor build quality. Speedo failure. Kick start falling off. Rear wheel bearings. Exhaust baffle falling apart. Problems with voltage regulator blowing all the bulbs. This lot is bad enough but what is worse is the appalling parts supply situation. They take weeks to turn up on most occasions. It is also worth considering the dealer if you buy one of these bikes. We felt, in the end, that the dealer we purchased from thought that all youngsters naturally damaged bikes and it wasn't his job to really do proper warranty service. So pick a good dealer.

It is a pity that these bikes just don't make the grade. They could be great but overall we got the impression from dealer and the manufacturer that once purchased you could simply clear off and shut up. "Got yer money now what you going to do" is their ethos.

We should, perhaps, have bought one of those cheap Chinese scooters as it would probably have been no worse and ultimately a lot cheaper.