The Pen Company Reviews - www.thepencompany.com

★★★★★
5.0 / 5
100% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

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★★★★★

“Efficiency”

Written on: 30/08/2013 by Tchemma (1 review written)

I ordered a pen as a last minute gift for my husband for our Golden Wedding anniversary and it arrived the following morning! He seems very happy with it… Read Full Review

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★★★★★

“Very good service and advice”

Written on: 30/08/2013 by cougarking (1 review written)

emailed for advice before on a Lamy Studio and the advise was excellent. would recommend a nd will be placing an order for a gold nib… Read Full Review

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★★★★★

“Great selection & prices & customer service!”

Written on: 30/08/2013 by GourmetPens (1 review written)

The Pen Company is a wonderful site to browse. The company has a fantastic selection of products. All of my emails were answered in a timely fashion and in a warm, welcoming manner. The product arrived quickly and safely in the US. A perfect experience… Read Full Review

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★★★★★

“The Write Stuff”

Written on: 30/08/2013

This is the second time I have ordered from The Pen Company, and their service cannot be faulted. My order this time arrived the following day, and was exactly what I had asked for. What more can I say?… Read Full Review

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★★★★★

“Good expertise, fast shipping”

Written on: 30/08/2013

The shop is run by people who are very knowledgeable about their products. Shipping was fast and very well-done. I would definitely return here… Read Full Review

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★★★★★

“Excellent service and fast delivery”

Written on: 29/08/2013

I ordered by phone as I wanted to check delivery times on a Caran D'ache Ecridor Retro Silver plated pencil, which was a gift. The chap I spoke to was really helpful. The price was the best I found on the net. The product arrived within less than 48 hours and was packaged well. The recipient loved the gift. Excellent service by the Pen Company. I'd definitely use them again… Read Full Review

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★★★★★

“Fantastic service and products”

Written on: 28/08/2013

I purchased two beautiful diaries, they were the best price on the internet and arrived very quickly. The postman tried a little too hard to get them through my letterbox and damaged one. I contacted the company and the next day a new one arrived. Amazing customer service! Will definitely be using them again… Read Full Review

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★★★★★

“First Class”

Written on: 27/08/2013 by TraceyBFly (1 review written)

My second order with this company! and I have to say non other than FIRST CLASS all the way. The website is clear and very easy to use. The products are brilliant. I buy the flutterbyes diary and the pictures shown on the website don't actually do the diaries justice really ! They are truly gorgeous and have a silky feel. I get loads of comments when I get my diary out! Id be lost without it and carry it everywhere. Its a week to view which I find much better to use so I can monitor my work… Read Full Review

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★★★★☆

“kids pencils/pens”

Written on: 26/08/2013 by mereb (1 review written)

This company has great pencils and pens for little developing hands. The service and price are great. I would recommend this to people especially if they have left handers… Read Full Review

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★★★★★

“Reliable and recommended”

Written on: 23/08/2013

Have purchased from The Pen Company before and recently returned again. Prices are usually keen, but this time I was able to take advantage of an excellent special offer. As previously, delivery was very prompt, so I remain a very satisfied customer… Read Full Review

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★★★★★

“Refill ordering ease”

Written on: 22/08/2013

Ordered my refill easily and shipment dispatched within few hours. Excellent service. Would definately utilise the company for future orders… Read Full Review

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★★★★★

“Good Product Good Price Good service”

Written on: 22/08/2013

Bought this pen as I need it for work purposes and wanted an easy grip pen that would allow me to write with speed . Easy to order and received very quickly - so far I am very pleased with it. Looks good in white. Also bought the converter which is easy to use… Read Full Review

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★★★★★

“Special gift on our wedding day...”

Written on: 20/08/2013 by Caferacer51 (1 review written)

I've bought 3x pens as gifts for my usher and the two fathers. They arrived quickly, we'll protected and beautifully boxed up. I was even called to make me aware of delivery times. I rate this service highly!… Read Full Review

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★★★★★

“Excellent quality service”

Written on: 19/08/2013

As a blogger, I thought I would be unsuccessful in trying to get in touch with a representative from 'The Pen Company' however it was very fast and easy - I got a reply straight away! I thought because I was not a paying customer I would not get the same level of customer service a normal customer would but the person I was put into contact with was very helpful and friendly. My item for review also arrived very quickly (as compared to most of the other companies) which allowed me to… Read Full Review

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★★★★★

“All Round Good Performance”

Written on: 18/08/2013

From the details on the web, to the ease of ordering, delivery and responsiveness to my questions, I was 100% satisfied with what I got when dealing with the Pen Company. I will definitely be using them again… Read Full Review

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★★★★★

“Bonne qualite de service”

Written on: 15/08/2013 by CharlesDelmas (1 review written)

Tres efficace et tre bonne qualité de service. Expedition rapide, a recommander… Read Full Review

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★★★★★

“Cheap & V. Fast Delivery ”

Written on: 15/08/2013

Ordered the LAMY al-star pen base on good experience with this brand. It is cheaper buy from the pen company. Good service, quick delivery. 5*… Read Full Review

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★★★★★

“Turquoise fountain pen lover finds perfect website”

Written on: 13/08/2013

I came across The Pen Company through a random google search, but because of your fantastic service, I'm a committed customer and I promise not to stray elsewhere! Next day really does mean next day - so when I'm down to my last few drops of previous turquoise ink, I know that the next batch of ink cartridges will be popping through the letterbox as promised. I've ordered several batches now and I've never been let down. The website is slick and easy to use, and the ordering process is clear… Read Full Review

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★★★★★

“Graduation present.”

Written on: 12/08/2013

I left this purchase to the last minute.I neede a fountain pen for my son's graduation. The Pen Company's website showed in datail a wide range of pens. I found one that looked modern, was resonably priced and will stand the test of time. Delivery was a day quicker that stated. Very pleased with service and pen… Read Full Review

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★★★★★

“Amazing customer service”

Written on: 09/08/2013

I was looking for a present for my husband for our 10th wedding anniversary. I was rather over-whelmed by the amount of choice available and so emailed the sales team who replied within a couple of hours, were fully appreciative of the requirements I specified and recommended an excellent product. On receiving the pen very promptly, 2 free gift boxes had been included. The communication was prompt, excellent and friendly. I would highly recommend this company. I have absolutely no complaints at… Read Full Review

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