The Pen Company Reviews - www.thepencompany.com

★★★★★
5.0 / 5
100% of users recommend this
  • Quality of service

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  • Value For Money

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Latest Reviews

★★★★★

“Extremely pleased”

Written on: 12/11/2013

I needed an academic diary for 2013-2014 and the one I was looking for (by Paperblanks) was out of stock everywhere online except on The Pen Company's website. I browsed their catalogue and found one I liked even better. I ordered it, not paying attention that this one was not a 2013 diary (silly me), and the next day I received an email from the staff saying, "Before we dispatch your order please could you confirm that you did intend to order a 2013 diary. We thought it best to check before we… Read Full Review

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★★★★★

“Great Service, Prices and Products”

Written on: 22/10/2013

I dropped my Lamy Quad Pen and slightly bent the tip of the pencil mechanism. This caused the pencil lead to frequently break. I asked at several stationery shops in Sydney who stocked Lamy products, but they were not able to help. I finally found the required part at The Pen Company. A further search for the specific Lamy part number showed that the prices at The Pen Company were very competitive. I was able to buy the Lamy Z61/7 Pencil Mechanism, 2 x Red Lamy M21 Mini Ball Pen refills, 2 x… Read Full Review

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★★★★★

“Perfect Pens!”

Written on: 14/10/2013 by VickiBroad (1 review written)

I adore the quality of my Faber & Castell rollerball pen, pretty and functional, it's ideal for every day yet feels super special. Service was speedy and professional. I will definitely use the Pen Company again!… Read Full Review

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★★★★★

“Simply the best”

Written on: 14/10/2013 by ZebraCross (1 review written)

I consider TPC to be one of my great online finds. I can always rely on them to stock my Tombow refils, send them when they say they will and all at a good price. Doesnt get any better. Thank you!… Read Full Review

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★★★★★

“Fast and efficient”

Written on: 11/10/2013

Very user friendly website and helpful advice on the phone. Same day despatch and next day delivery at no extra cost… Read Full Review

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★★★★★

“buying a pen”

Written on: 11/10/2013

It was the first time i have used the pen company and i have been very pleased with the company and would highly recccomend them. They were very efficient and the service was excellent… Read Full Review

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★★★★☆

“Good service as always”

Written on: 11/10/2013

Have purchased from The Pen Company several times in the past and they have always been very prompt with the dispatch of goods. Getting good emails regarding the status of your order is also always appreciated. Good job, good service and an easy to use website make it all quite painless! Would recommend to anyone looking for anything pen related… Read Full Review

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★★★★★

“Definitely use you again!”

Written on: 11/10/2013

Website is clear. Very easy purchase and prompt delivery… Read Full Review

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★★★★★

“Birthday gift for my daughter”

Written on: 10/10/2013

My daughter wanted an orange Filofax which I managed to purchase. I thought, as she is into all things orange, an orange pen to go with the Filofax would be a nice touch. I managed to get one from the Pen Company. It arrived very quickly, was well packed and seems good quality. It was good to be able to order online. I could have scoured many shops to try for this particular gift. Not sure I would have been successful… Read Full Review

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★★★★★

“Excellent service and value for money.”

Written on: 10/10/2013

As always, the highest standards of service. Excellent quality goods sent by return. Great value for money, with competitive pricing. I would have no hesitation in recommending them to anyone!… Read Full Review

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★★★★★

“Competitive prices and fast delivery”

Written on: 04/10/2013 by Mandatn (2 reviews written)

I could only find a handful of retailers selling the refills I needed in the colours I wanted. Of these, The Pen Company was the only one that had both types in stock. The website is easy to navigate and has a very professional look, and they have an easy to use refill finder which was handy since I needed a compatible refill rather than an original in order to get the required colour. This company holds a vast selection of supplies at very reasonable prices, and 1st class post is free if you… Read Full Review

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★★★★★

“Excellent service”

Written on: 04/10/2013 by jh669 (1 review written)

I ordered a Delta pen. I expected a delay and wasn't surprised. Apparently the company had just opened up again after their summer closure - the Italians like their 'tempo giusto'! I wasn't inconvenienced and received a complimentary bottle of Delta ink with my order, which was expertly packaged. I would definitely place another order with The Pen Company… Read Full Review

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★★★★★

“very prompt accurate service”

Written on: 04/10/2013 by bikehead (1 review written)

very satisfied - prompt delivery, and exactly what I was looking for… Read Full Review

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★★★★★

“Quick, efficient and easy”

Written on: 04/10/2013 by Russ2379 (1 review written)

I was looking for a pen refill and found the pen company website user friendly and smart. Images were of high quality and I found what I wanted easily. The package arrived the next day. If only all company's worked as seamlessly as this one. Highly recommended… Read Full Review

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★★★★★

“Easy website, quick delivery”

Written on: 04/10/2013 by dk18 (1 review written)

NO problems ordering or receiving order. Impressed… Read Full Review

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★★★★★

“Great service from the Pen Company”

Written on: 04/10/2013

I ordered a new diary from the Pen Company. They offered the best price I could find, provided free delivery and the product arrived very quickly, and well packaged. The diary is excellent and i'd have no hesitation in using this retailer again… Read Full Review

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★★★★★

“Great service and delivery”

Written on: 03/10/2013

I had one query when placing my order that required a response and I got this straight away. I have found the overall experience and service excellent, a pleasure doing business… Read Full Review

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★★★★★

“Quick, flexible and friendly”

Written on: 01/10/2013

I purchased a 2014 diary online for my wife and after I received the despatch email realised I had ordered the wrong colour. A quick call was all that was needed to make the switch. The staff bent over backwards to be helpful. This is the 6th year I have ordered from this retailer and highly reccomend them and the product… Read Full Review

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★★★★★

“Awesome value & service”

Written on: 30/09/2013

After looking around at a few online options I found the pen company. They could not be beaten on price and yet the service was faster and more efficient than many companies I have dealt with online. They are a great family run business and I would have no hesitation in recommending them and will certainly check their site first for any future purchases… Read Full Review

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★★★★★

“Fabulous Service and Reliability ”

Written on: 27/09/2013 by NicNak71 (1 review written)

The Pen Company offer really top rate service and their communications are excellent. Emails are sent at all stages of order and despatch so I was fully aware of exactly what I had ordered and when it would reach me. Using the website and actually making a purchase is extremely easy to do and also secure. The variety of products on sale is exceptional and there is something to suit all budgets. Delivery times are very fast, I got my order the next day and it was well packaged and exactly… Read Full Review

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