Angel Springs Reviews - www.angelsprings.com

★★☆☆☆
2.1 / 5
82
30% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Rolling contract with 3 month cancellation”

Written on: 23/05/2016 by AnotherHater (1 review written)

I don't really need to say anything more than the above. I've been a customer fro a number of years but unaware we were in a rolling contract or the deceitful 3 month cancellation period which has been clearly designed to trap customers… Read Full Review

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★★★★★

“Thanks for your support ”

Written on: 13/05/2016 by CorinneGalloway5 (1 review written)

Great service from Angel Springs for our race… Read Full Review

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★★★★★

“Excellent Service!”

Written on: 12/05/2016 by Julie2016 (1 review written)

Angel Springs have kindly donated water for our event for the last 5 years. Having used them in our office, we approached them asking if they could donate 15 cases of water. They have always been more than happy to help, are easy to deal with and have been efficient with deliveries. We would fully recommend them as a supplier and really appreciate the support they have given us over the last 5 years… Read Full Review

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★☆☆☆☆

“Terrible Service!!!!!”

Written on: 10/05/2016 by Farrell218 (1 review written)

have been with company for a while and never ever have I been impressed with the service. They collect and deliver whenever best suits them and never get back to you. There way of working does not make sense whatsoever and I feel every time I call to understand what is going on with my delivery and get a very rude customer service person. Please please please do not use this company EVER!… Read Full Review

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★☆☆☆☆

“Not Impressed”

Written on: 09/05/2016 by Nathalia316 (1 review written)

Took the initial free trial - first bottle of water tasted vile and the machine was filthy, a replacement was delivered and we are now waiting to have that unit collected as the chiller doesn't appear to be working. Avoid… Read Full Review

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★☆☆☆☆

“Disgusting Company - Rip Offs STAY AWAY”

Written on: 29/04/2016 by YareliFlynn195 (1 review written)

Stay away...don't even think about it. We concluded our contract term yet immediately and automatically got tied into another or have to pay 1 years costs! This company is a rip off...the 'customer service agent' had no intention of assisting us all she was interested in was invoicing us. DO NOT USE THIS COMPANY!!!! DO NOT USE THIS COMPANY!!!! DO NOT USE THIS COMPANY!!!!… Read Full Review

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★★★★★

“BIG THANKS ”

Written on: 20/04/2016 by JovannyKehoe428 (1 review written)

I WOULD LIKE TO THANK ANGEL WATER FOR THE KIND DONATION OF 10 CASES OF WATER FOR MY PROJECT TO PROMOTE HEALTHY LIVING FOR ADULTS WITH AUTISM . WHAT A FANTASTIC RESPONSE I HAD FROM RINGING ANDRE TO THEM BEING DELIVERED A FEW DAYS LATER. CAN NOT THANK YOU ENOUGH … Read Full Review

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★★★★☆

“Thanks for the donation”

Written on: 20/04/2016 by Karabrown (1 review written)

I applied for water to be donated to my organization's charity event. An Angel representative called me a couple of weeks later to confirm my request and then sent 9 cases of free water, enough to supply for the whole event. The representative was more than happy to help and the shipment arrived quickly. Angel Springs is very kind to help charities. The best way to get in touch with them is definitely by phone as it's the fastest response time… Read Full Review

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★☆☆☆☆

“should have option of NO STARS”

Written on: 18/04/2016 by Cooperj280 (1 review written)

absolute shower of B@*$t@%ds trying to say contract is self renewing, was 12 months been using them for more than 3 years. Now trying to charge a years rental and a years maintenance as cancellation / exit fee, even though they were notified 4 months before terminating the contract DO NOT USE - EVER… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 14/04/2016 by PB123456789 (1 review written)

We have used this company for over 3 years and when we wanted to cancel they have tried to charge us for a years worth of forward rental and servicing which we will never received due to cancelling our water machines with them. We also gave them the correct notice which they are completely ignoring and keep issuing invoices.... good luck with that! ha see you in court! it aint getting paid!!!! Do not use this company they are completely useless and very unprofessional … Read Full Review

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★☆☆☆☆

“bunch of tyrants”

Written on: 02/04/2016 by Yahirt1974 (1 review written)

I use to be a sanitizer for them and it was mandatory to achieve 20 jobs a day even if you died you still had to do 20 jobs and you had to use your own car pay for your own fuel and all the insurances that come with it. you even had to buy off them material supplies to do the job as well… Read Full Review

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★☆☆☆☆

“Untenable terms & conditions”

Written on: 16/03/2016 by Riverb3 (1 review written)

3 months notice to terminate hire of a water cooler!!! Or it rolls over on to another yearly contract, payable for a full year even if you end the hire. But the hire is billed monthly (not yearly) and under basic rental expectations that means 1 months notice. That is how it works with property rentals once you move on to a rolling contract. Would never use them again… Read Full Review

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★★★★★

“Angel Springs -Best in the business!”

Written on: 14/03/2016 by 303Sheridan (1 review written)

Angel Springs have been extremely helpful, professional, with 100% customer satisfaction. Highly recommend -Also they are proud donators to the make a wishfoundation! such an excellent cause - The water tasted fresh and and vibrant!… Read Full Review

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★☆☆☆☆

“Horrific!!”

Written on: 25/02/2016 by Noble289 (1 review written)

As per what everybody else is saying. Disgusting Company!… Read Full Review

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★★★★★

“Absolutely fantastic service! ”

Written on: 16/02/2016 by ChrisJFrost (1 review written)

I sent a request to Angel Springs in regards to a charity 10K race I am holding on the 21st February. Angel Springs were more than willing to assist with supplying water to the event and have donated sufficient water for all runners. The contact was great,delivered quickly....literally couldn't ask for more. Highly recommended!!… Read Full Review

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★☆☆☆☆

“Angel Headache - AVOID ”

Written on: 20/01/2016 by Kane1982 (1 review written)

We are a small office and have used Angel Springs since 2004, we hadn't really seen any change in pricing, however recently (Sept 2015) when we checked against competitors we realised they had become horrendously expensive. After speaking to their team and trying to cancel, I was put through to Client Retention (any company that needs a specific retention team obviously has issues). The whole customer experience has been very, very poor and frustrating their only concern was trying point out… Read Full Review

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★☆☆☆☆

“CON-ARTISTS”

Written on: 23/12/2015 by 344Wilson (1 review written)

Beware Total-Con, you agree to 12 months supply but if you don't cancel at least 3 months before end of contract you will automatically be billed for another 12 months or face court action and CCJ'S ***********************BEWARE*****************… Read Full Review

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★★★★☆

“No Issues - Happy Customer”

Written on: 06/12/2015 by 298Doyle (1 review written)

Have been a customer for 18 months, very good service, originally had just a bottled machine then recently was given the opportunity to trial a water boiler for a month. This worked brilliantly and replaced the 2 kettles we had in our kitchen and saves us loads of time when brewing up !!… Read Full Review

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★★★★★

“FRIENDLY STAFF AND GREAT SERVICE”

Written on: 03/12/2015 by MacKenzie243 (1 review written)

Since joining Angel Springs in 2007 I couldn't have wished for better service. A very helpful team were on hand to attend to my needs and arranged delivery within a matter of days. I have nothing but praise for Angel. Our regular driver is polite and punctual and the sanitisation service is regularly carried out! Would recommend Angel!!!… Read Full Review

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★★★★☆

“Refreshing Service”

Written on: 03/12/2015 by Caitlinp400 (1 review written)

I have been a customer with Angel springs since the beginning of the year. I cancelled with my previous supplier due to poor service. They were constantly letting me down and the level of service was poor. Since joining Angel springs I have not received any issues and the staff all seem really happy and able to assist with any requirements. I have since replaced my own hot water boiler with a new Angel boiler. Angel springs offer an all round very good and reasonably priced package and I would… Read Full Review

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