Angel Springs Reviews - www.angelsprings.com

★★☆☆☆
2.2 / 5
93
32% of users recommend this
  • Quality of service

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  • Value For Money

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Latest Reviews

★☆☆☆☆

“Rip Off Company”

Written on: 10/08/2016 by Skinnerje23 (1 review written)

Dont' bother with this company, they sign you into a contract then overcharge you and tie you into additional 12 month term even though not stated on contract and not informed. Avoid at all costs if you want to save both your time and money. Im sure there are plenty of other places that do a better service than them… Read Full Review

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★★★★★

“Charity bike ride”

Written on: 21/07/2016

I organised a charity bike ride called Ant's golden heart to raise funds for British heart foundation, Angel springs very kindly donated bottled water for our bike riders for the 2nd year running, we are very greatfull for being so kind… Read Full Review

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★★★★★

“National School Sports Week”

Written on: 19/07/2016 by louharrison1978 (1 review written)

Angel Springs were incredibly generous in donating 14 cases of water for our school event in Bierton to keep the children hydrated throughout the activities of the day. It meant that we could provide a well-stocked water station for them, which helped to break up the 2.5 hours of exercise stations that they were rotating around that morning. This is the second time that Angel Springs have supported this event and they are always well organised, punctual, friendly and helpful. I would… Read Full Review

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★★★★★

“Angel are so generous!!!”

Written on: 19/07/2016 by Rowetk423 (1 review written)

A few weeks back while getting ready for our charity event "Daughters of Destiny" it dawned on us that we may require a large amount of water to keep everyone hydrated. Due to a limited budget, we needed to find an alternative way of sourcing the water. After googling our local options we came across Angel Springs. Shortly after we contacted them on their website they got in touch and were more than happy to donate to our event. The thing we appreciated most was how generous they were. They… Read Full Review

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★☆☆☆☆

“Watch out for clause 3”

Written on: 29/06/2016 by bgNichols1975 (1 review written)

It's been said before, but email your cancellation intentions in advance of 3 months, or you will be rolled over for another year (luckily only a year in our case), or more. Customer retention will not allow you to escape from clause 3 even though you sign up for 12 months!!! We were a customer of theirs for 10 years and they were having none of it. Appalling customer service. Stay away. Use a local company and read the terms and conditions carefully… Read Full Review

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★☆☆☆☆

“Watch out for clause 3”

Written on: 29/06/2016 by bgNichols1975 (1 review written)

It's been said before, but email your cancellation intentions in advance of 3 months, or you will be rolled over for another year (luckily only a year in our case), or more. Customer retention will not allow you to escape from clause 3 even though you sign up for 12 months!!! We were a customer of theirs for 10 years and they were having none of it. Appalling customer service. Stay away. Use a local company and read the terms and conditions carefully… Read Full Review

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★☆☆☆☆

“Watch out for Clause 3 of their contracts - rolling...”

Written on: 27/06/2016 by QuintinSilva (1 review written)

Been a customer of Angel Springs for 10 years (since 2006). Wanted to swap to a local supplier. Our last contract was signed for 12 months from 12.3.14. But since this contract, Clause 3 states that subsequent years will be rolled over without you signing anything! Also you need to cancel 3 months plus before the end date. How many companies negotiate in advance of 3 months for small items like water machines? So potentially if you have signed a contract for 2 or 3 years, you could be… Read Full Review

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★★★★★

“Great product and a very good company to deal with.”

Written on: 13/06/2016 by michaelhanna (2 reviews written)

Angel Springs have supported "Relay for Life Aylesbury" Cancer research UK for many years and each year they done a substantial amount of bottled water for the 400+ relayers over the 24 hour walk. They have always provided this unconditionally and the water is very much welcomed especially as the events are always held in July which can be warm months. The quality of their water is second to none and so refreshing to deal with a nice company… Read Full Review

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★☆☆☆☆

“WHAT A NIGHTMARE!!!”

Written on: 13/06/2016 by lisa-w (1 review written)

After months of emails and calls they eventually agreed i could cancel my water cooler as luckily i sent an email in time otherwise it would have been another year, at first they said they had not received it so i had to look in my sent file and send it again!.....2 months on they still have not been to collect the cooler, so i have rang and they have said as i still have it i still have to pay for it! I DONT WANT IT!!!! so i am at this moment stopping my direct debit, it is soooo… Read Full Review

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★☆☆☆☆

“stay away ”

Written on: 03/06/2016 by Seamusk497 (1 review written)

i been with them for 5 years. Thye add chnarges that are not agreed, they increase price without notifing- when they make mistake its almost imposible for them to corect it.. i had nothing than problems with them...stay away!… Read Full Review

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★★★★★

“A Big Thank You for your Support”

Written on: 01/06/2016

Great service from Angel, who supplied water for Cycle Charity Ride, and was delieverd SAME DAY :) awesome :) I would definitely recommend to their service to family and friends… Read Full Review

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★☆☆☆☆

“Rolling contract with 3 month cancellation”

Written on: 23/05/2016 by AnotherHater (1 review written)

I don't really need to say anything more than the above. I've been a customer fro a number of years but unaware we were in a rolling contract or the deceitful 3 month cancellation period which has been clearly designed to trap customers… Read Full Review

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★★★★★

“Thanks for your support ”

Written on: 13/05/2016 by CorinneGalloway5 (1 review written)

Great service from Angel Springs for our race… Read Full Review

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★★★★★

“Excellent Service!”

Written on: 12/05/2016 by Julie2016 (1 review written)

Angel Springs have kindly donated water for our event for the last 5 years. Having used them in our office, we approached them asking if they could donate 15 cases of water. They have always been more than happy to help, are easy to deal with and have been efficient with deliveries. We would fully recommend them as a supplier and really appreciate the support they have given us over the last 5 years… Read Full Review

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★☆☆☆☆

“Terrible Service!!!!!”

Written on: 10/05/2016 by Farrell218 (1 review written)

have been with company for a while and never ever have I been impressed with the service. They collect and deliver whenever best suits them and never get back to you. There way of working does not make sense whatsoever and I feel every time I call to understand what is going on with my delivery and get a very rude customer service person. Please please please do not use this company EVER!… Read Full Review

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★☆☆☆☆

“Not Impressed”

Written on: 09/05/2016 by Nathalia316 (1 review written)

Took the initial free trial - first bottle of water tasted vile and the machine was filthy, a replacement was delivered and we are now waiting to have that unit collected as the chiller doesn't appear to be working. Avoid… Read Full Review

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★☆☆☆☆

“Disgusting Company - Rip Offs STAY AWAY”

Written on: 29/04/2016 by YareliFlynn195 (1 review written)

Stay away...don't even think about it. We concluded our contract term yet immediately and automatically got tied into another or have to pay 1 years costs! This company is a rip off...the 'customer service agent' had no intention of assisting us all she was interested in was invoicing us. DO NOT USE THIS COMPANY!!!! DO NOT USE THIS COMPANY!!!! DO NOT USE THIS COMPANY!!!!… Read Full Review

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★★★★★

“BIG THANKS ”

Written on: 20/04/2016 by JovannyKehoe428 (1 review written)

I WOULD LIKE TO THANK ANGEL WATER FOR THE KIND DONATION OF 10 CASES OF WATER FOR MY PROJECT TO PROMOTE HEALTHY LIVING FOR ADULTS WITH AUTISM . WHAT A FANTASTIC RESPONSE I HAD FROM RINGING ANDRE TO THEM BEING DELIVERED A FEW DAYS LATER. CAN NOT THANK YOU ENOUGH … Read Full Review

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★★★★☆

“Thanks for the donation”

Written on: 20/04/2016 by Karabrown (1 review written)

I applied for water to be donated to my organization's charity event. An Angel representative called me a couple of weeks later to confirm my request and then sent 9 cases of free water, enough to supply for the whole event. The representative was more than happy to help and the shipment arrived quickly. Angel Springs is very kind to help charities. The best way to get in touch with them is definitely by phone as it's the fastest response time… Read Full Review

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★☆☆☆☆

“should have option of NO STARS”

Written on: 18/04/2016 by Cooperj280 (1 review written)

absolute shower of B@*$t@%ds trying to say contract is self renewing, was 12 months been using them for more than 3 years. Now trying to charge a years rental and a years maintenance as cancellation / exit fee, even though they were notified 4 months before terminating the contract DO NOT USE - EVER… Read Full Review

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