Written on: 11/07/2013
I've been a customer since the 1990's and I have had a very few, minor problems in all those years. When something has gone wrong the customer service team have been helpful and polite, and the problem has been painlessly resolved.
Back in the 1990's they were a small company who have now become a big player - they haven't managed this by being as some reviewers describe them. Still, you can't please all of the people all of the time I suppose.
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