Big let down

“Big let down”

Written on: 29/07/2012

My child attended the grange for a short time due to me having to remove her as she was not happy. after.meeting with the manager to talk about what they could do to make my daughter feel more safe an settled I asumed things would change, but they didnt all the things I was told would change didnt. I found a few member of staff only have one leveland cant 'tone it down' when its needed which resulted in my daughter being scared of them. I found the rooms were small and dark and the toys have all seen better days! I feel I was really let down by the grange. In my opinion if your child is scared to go to nursery something is wrong!! She has now settled into a new nursery with no problems!