written by delllisa on 16/08/2016
Stay clear, I had a £1 trial membership. I fully understood I had to cancel this membership by a certain date to avoid an auto review and £39.95 being taken out of my account. I cancelled this a week before the deadline by phone and was advised that no monies will be debited. I was very upset when the money was debited, I immediately contacted them, they apologised and said I had cancelled in time and a full refund will be provided within 2 - 5 days, this lapsed and I called them back, they apologised again and said a refund will be issued in my account that day, again it never was !! I have contacted the CAB and they have advised to go to trading standards, apparently they get a lot of calls about them. Stay clear if I were you - Tastecard seems much better in my opinion.
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Binsisared's Response to delllisa's Review
Written on: 18/07/2018
They don't want to know. Fell ill during trial period and never used card. Tried to cancel and got fobbed off. I will do my utmost via social media to warn my friends
It is a rip off