Good food but service was slow

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  • Quality of service

  • Quality of food

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Guest's review of Umberto's, Norwich

★★★☆☆

“Good food but service was slow”

Written on: 05/07/2012

The high expectations we expected from this restaurant was sadly not met, whilst the food was very good, and as the menu states '' the chef is an artist'' the service was very slow and the was little to no ambiance. The decor was homely however the glass tables made you feel on edge, and the fine dining cutlery was not necessary. The waitress was pleasent however it was quite enfuriating having to wait a long time for the bill whilst she had a conversation in Italian with some other patrons. All in all I would only recommend going back at a time where there is no one else in the restaurant otherwise you will have to wait a long time.

  • Italian

    Food Type

  • First time

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  • Quiet/Refined

    Atmosphere

  • Quality of service

  • Quality of food

  • Value For Money

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