Disappointing in every way

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  • Quality of service

  • Quality of food

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Lollipoppet's review of Captain America's Hamburger Heaven, Norwich

★☆☆☆☆

“Disappointing in every way”

Written on: 12/02/2013 by Lollipoppet (1 review written)

Service was slow, food was lukewarm, fries tasted like they were cooked in over-used oil, the creamy mushroom sauce on my burger was cold and tasted like condensed cream of mushroom soup and the replacement burger was a charred puck of meat in a totally naked roll. Our kids even complained about the thin vinegary ketchup. We had no apologies, nothing. And to make matters worse the following day we had the symptoms of food poisoning which may or may not have been a coincidence. We have had better burgers from roadside burger vans and felt it was a total flop. The restaurant is very small and cramped, it is dark and anyone with mobility or visual impairment would find it a difficult place to access.

  • American

    Food Type

  • First time

    How often do you eat here?

  • Casual

    Atmosphere

  • Quality of service

  • Quality of food

  • Value For Money

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