After-sale nightmare

★☆☆☆☆
1.5 / 5
12.3% of users recommend this
  • Value For Money

smith577's review of Bellway Homes www.bellway.co.uk

★☆☆☆☆

“After-sale nightmare”

Written on: 18/07/2011 by smith577 (1 review written)

I have to agree with the review below, we had received excellent pre-sales service and moved into our new home March 2010. We had a relatively small snag list that was agreed with Bellway. Since then it has been an ongoing battle to get work done. We reported faults with our home June 2010 and to date (July 2011) we have yet to have any of our issues resolved.

We find their after care service appalling and incredibly unhelpful. Following our experience we would not buy another Bellway house and would strongly recommend to anyone else thinking of doing so to look else where.

  • Under 10 Years

    Lived in Home

  • Value For Money

Batman99000's Response to smith577's Review

Written on: 09/03/2012

did you know there is only one person works in after sale, is it any wonder that nothing ever gets done

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