written by 489Ross on 26/04/2017
What a disappointment!!!! They are the worst home builders that I have ever come across. How the could be awarded 5* for 8 years in a row is beyond me. They reel you in with all their promises of good customer service post purchase, take your money, you move in and that's when you see the real them. I have had nothing but problems with leaks, internal fittings, external fittings. Poorly decorated, with paint lifting everywhere. Less than robust kitchen worktops and cheap carpets. Like I said in the title avoid at all cost.. Barratts Northampton, is who I went with .....where customer service means nothing! Save your money
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Channel5's Comment
Written on: 26/05/2017
Hi there,
Hope you are well.
I’m writing Channel 5, where we are currently producing an exciting new documentary regarding the construction of new build properties. The series examines the range of defects that can emerge after the builders have left, such as leaks, subsidence, damp and badly fitted fixtures, for example.
The construction of new-build homes is at an all-time high, and there are also rising complaints about their quality. The series also looks at what protection home buyers have when purchasing a newly built home, and how some are forced to engage the services of professional surveyors – known as ‘snaggers’ – to prove their homes are substandard.
We would love to hear more about your awful experience - please feel free to contact Theo Cram at Channel 5.
Thanks and best wishes,
Channel 5