I was ELECTROCUTED in our Barratts Home due to faulty wiring

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LiaMacPherson's review of Barratt Homes Reviews - barratthomes.co.uk

“I was ELECTROCUTED in our Barratts Home due to faulty...”

★☆☆☆☆

written by LiaMacPherson on 25/03/2016

Moved into a Barratts home March 2015

Was electrocuted when using a kitchen appliance due to internal wiring which was faulty apparently from the time of construction by Barratt's. When Barratts were contacted they initially promised urgent assistance and promised an electrian the same day. No one came and when I rang back I was then told that no-one was actually coming and that it wasn't their problem...

Raised a long complicated complaint which Barratt's just dismissed.

Other issues with experienced:

The solar panel system was incorrectly set up. Barratt's refused to help.

The main Kitchen lights don't work (faulty switch). Barratt's refused to help.

Back garden floods severely when it rains. Barratt's refused to help.

Both toilets in the House do not flush properly (block at lest once a week). They also continue to flush if you don't check the mechanism resets properly which wastes goodness only knows how much water as they often stay open on continual flush. Barratt's refused to help.

Their site manager walks away when you attempt to talk with him saying 'It's not my problem mate'

The warranties they claim to offer in their sales brochures don't seem to apply if you actually have a problem.

Their workers and landscapers continually park in private parking bays and remove to move or stop doing so. Barratt's refused to help.

The street lights on the estate don't work properly.

The roads in the estate are full of potholes and poorly constructed

Their customer service is a disgrace and their complaints system just leads you round the houses (no pun intended) and gets you no-where. No one at Barratt's appears to care once they have your money.

Well on the plus side at least the roof is still on, wait I can hear the wind rising... :(

  • Under 5 Years

    Lived in Home

  • Value For Money

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