Shocking customer service

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Barratt Homes Reviews
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Seanpt1's review of Barratt Homes Reviews - barratthomes.co.uk

“Shocking customer service ”

★☆☆☆☆

written by Seanpt1 on 10/01/2016

Disgusted with the gentleman at the new build in newcraighall Edinburgh. Had to introduce myself and my partner after he stood at looked at us for several seconds. His eyes then lit up after I told him what our mortgage advisor told us we can afford. Never asked us to leave details or even gave us the time of day! Sorry but totally unacceptable.

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Ca231209's Response to Seanpt1's Review

Written on: 01/03/2016

Myself and my partner had an appointment (1hr) at the same site, we were only in for 4 minutes!! The salesman was totally disinterested and made us feel like we weren't welcome. We ended up visiting other barratt sites (I was reluctant after this visit) as we really like the houses and it was a totally different story at the other developments very helpful staff and made sure you had all the info you needed.

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