Poor Customer service

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Rove's review of Spotify - www.spotify.com

★☆☆☆☆

“Poor Customer service ”

Written on: 04/11/2011 by Rove

Dreadful, Poor customer service. they are quick to take your money but takes forever to sort out your problem.

Recently upgraded to a Premium account, they debited my account but not upgraded to Premium account. Dealt with their customer service, 3 of them in fact and 24 hours later and the problem still hasnt been resolve.

If I were you stick to the free account, not worth the hassle.

  • Quantity Of Music

  • Ease Of Use

  • Value For Money

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