written by Yuliana165 on 25/04/2016
There were a couple of movies that I tried to download where the download stopped before it was complete (I made sure there was enough free space on my computer first). I opened a ticket, and they asked if I selected "continue download"? I asked them where this function was, because I couldn't find it anywhere on the site. They then said I needed download manager for quicker download speeds. After downloading (or trying to download) from five different download manager sites, I told them that none of what I was able to download increased the speed. I also questioned why I should download additional software to get something I had already paid for. They came back with the same response as the last time regarding download manager. I would think that any site that isn't willing to offer a refund when one of there movies won't download should at least give you an indefinite time period (not just 48 hours) to allow you to download it.
As rated by our community of reviewers