Poor customer service & trading ethics

HMV
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★★☆☆☆
2.3 / 5
From 33 reviews
33.3% of users recommend this

  • Quality of service

  • Layout of shop

  • Value For Money

Sastonheynes's review of HMV

★☆☆☆☆
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“Poor customer service and trading ethics”

Written on: 29/12/2012 by Sastonheynes

No refunds nor exchange on opened present from my husband. Despite the returns policy on all the walls that the product must be in original packaging, with the receipt and return within 21 days, this means nothing, I have checked their website returns policy which states that DVDs must be unopened, this is a docking station.
Beware before your part with your hard earned cash, think twice and then think again before shopping at hmv

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