Diabolical Tech Support

Absolutely diabolical customer support, or should I say absolutely no customer support. For a company that is selling a product i.e. Blinkbox in which the USP is to be able to watch something instantly, this company fails miserably. Despite numerous emails, posts on Facebook, complaints, two days later this issue still is not resolved and they haven't even had the courtesy to reply. Just a blank wall of silence. Blinkbox is okay if it works, but if it doesn't BEWARE - there is no contact number and no support.