Written on: 02/07/2013
These services, Northbound, are easily the worst services we have ever had the misfortune to stop at. We were made to feel that we were a nuisance to even be there! The restaurant was grubby, sticky tables, ceiling tiles missing, coffee machine not working,unappetising and vastly overpriced food, surly and rude young girl on till, etc etc. We were incensed to hear the way the girl spoke to elderly customers. There was absolutely nothing about the place that was even moderately acceptable. We were there on Friday June 21st at approx 7pm. In total contrast, the lady in the shop was very pleasant and chatty and certainly knew the meaning of customer service! The best tip we can pass on is to stock up on drinks and snacks before you leave home and bypass Taunton Deane North, don't even stop for the rest rooms, not even one star!
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