Watch out for Recommended Listings

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moimran80's review of Autotrader - www.autotrader.co.uk

★☆☆☆☆

“Watch out for Recommended Listings”

Written on: 22/02/2013 by moimran80 (1 review written)

As a small dealer working from home. I advertised on the website a few times a year. On this occasion I paid for the top package 3 weeks web, 3 weeks mobile, and magazine. After my car advert went live I could ot find it on the mobile site. I emailed to ask the question they told me to enter various search criteria's to get my car to show up. If i then searched 1 mile from my postcode the car would show up. However when I changed the serach to over 1 mile radius the car would not show up. So sent 3-4 emails with out reply. Finally rang them to see what was wrong on the mobile app. They told me recommended (BY THEM) cars show first I would have to click on sort and then change that to by price and then my car would show up. I was told they are customer paying more money and they get preference. When you look at the ads they all come up in price order automatically so you would not think you would need to sort them. Also it has a fix of private ads on there so blows the argument they pay more money. After using them for years I have now decided to use Ebay instead. No more customer service like the good old days never use again

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