Bacons Motorcycles Reviews - www.baconsmotorcycles.co.uk

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★★★★☆
3.7 / 5
From 6 reviews
67% of users recommend this
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Latest Reviews

★★★★★

“Fast And Extremely Pleasant Staff”

Written on: 13/04/2013 by Kneeslider1971 (3 reviews written)

After purchasing my Bike New from the shop 7 Months ago, with a good purchase deal. Just come back from Bacons after having my first service on my Kawasaki W800. As always very happy eager staff, always willing to help, And Les goes through all details of work done on the bike with you. Nice pleasant showroom, free Wi-Fi, flat screen telly and a mug of coffee, What more do you want? Full 600 mile service, while i waited, with a new fuel pump fitted (warranty) done and dusted in 2 Hours. … Read Full Review

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★★★★★

“rear puncture on way home”

Written on: 21/03/2013

called in on my way home with puncture was attended to straight away,less than 45 mins later was on my way ,wasnt over charged been back since for other advice ,pleasnant staff and rang to tell me of updates to my order, yes would recommend them,must be doing something right they have been there for years ,you cant keep every body happy all the time we know. but they get my vote . spike… Read Full Review

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★★★★★

“Product knowledge second to none”

Written on: 07/03/2013 by fallisja (1 review written)

Having used Bacon's for a number of years I can not recommend them highly enough. I have had a wide range of machines over the years and any time I have had any issues with a bike that I could not sort out myself they have always been able to rectify it, in a prompt and timely manner. Having moved from London to Cornwall a few years back, I'm no longer able to just pop along to them . (I have dropped in on a couple of occasions when I'm up visiting family and always made most welcome) but I… Read Full Review

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★★★★★

“Great Bike Shop”

Written on: 07/02/2013 by bale1985 (1 review written)

Saw the other two reviews and thought i better give you a real review instead of the very rare occurance that the other two guys had, Bacons is great with a friendly atmosphere and quality work, and the recent kawasaki overhaul has made the shop look great, they are certainly worth your time and thats from a guy thats been loyal to them for years, not two guys who have had one off bad experiences… Read Full Review

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★☆☆☆☆

“Exaggerated labour costs again at Bacons Motorcycles...”

Written on: 22/10/2012

Having used Bacons Motorcycles in Newbury Park IG2 over the past few years i too have had the displeasure of using them for servicing, pre MOT checks, engine work and tyre fitting. Bacons seem to have a bad reputation locally for keeping bikes in for prolonged periods of time so that you cannot prove how long the bike has been worked upon by the mechanic and that it is always the customer chasing them for updates when you haven't heard back from them after a day or two. They claim on their… Read Full Review

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Greysquirrel02's Comment

Written on: 09/01/2013

It would be interesting to know what had been done to this persons bike that was so menial, surely basic menial tasks should be carried out yourself! If you are that worried about the costs involved garages will always charge a high rate so why use one and anyway £39 is not high compared to some. It always amazes me that peoples lazyness results in such moaning, oh and do you really need a running commentary on how your bike is progressing surely the bike shop will let you know when there is any real news and when it is ready as they will certainly not want it kicking around on their premises for longer then is really nessecary. Its a real shame people can't be bothered to leave nice reviews about the service they have had or even take into account how much staff at these places may put themselves out and the fact that they are just normal people trying to get by in life.

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★☆☆☆☆

“Appalling customer service”

Written on: 16/08/2012

I've been waiting for a week now to have my bike returned to me, it went in for a simple service and M.O.T but there were some issues and I agreed to let them fix them. Customer service seems to have been forgotten, I am the one who has to contact them to see what stage the bike is at, they couldn't even be bothered to pick up the phone to tell me that the ( now three different deadlines ) could not be met. If it wasn't for the fact that my M.O.T has now expired and I desperately need the work… Read Full Review

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Squiz's Comment

Written on: 08/01/2013

Sorry that you felt that you recieved a poor service, sometimes we do have to wait a while for parts and this can really make meeting deadlines difficult. If the supplier messes us around or the courier doesn't turn up unfortunately the deadline will change. We try to keep our customers informed as to what is going on but if we are very busy in the shop this can be difficult and more often then not we would only be calling to report that nothing more has happened and hence wasting your time which I'm sure would become quite annoying especially if you were at work. Hopefully you have now found a dealer that meets your expectations and in future you will book your bike in for MOT prior to it expiring to make it easier to meet any deadlines

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