Customer Service

MCE Car & Motorcycle Insurance Reviews - mceinsurance.com
★★★★☆
4.1
81.0% of users recommend this
  • Customer service

  • Value For Money

Mikeqpr93's review of MCE Car & Motorcycle Insurance Reviews - mceinsurance.com

“Customer Service”

★★★★★

written by Mikeqpr93 on 21/07/2014

I called MCE customer service last Friday in regard to a enquiry about a claim and my NCB. I spoke to a gentleman by the name of Leyton Carter. He listened to every query I had and assured me he would be in touch. 20 mins later I got a call back from Leyton updating me on the situation which put my mind at ease. I then got another call back last thing on the Friday again from Leyton who had managed to sort out all of my queries, when I wasn't expecting to hear anything until the following Monday. This has been without doubt the best customer service experience I've ever had with an insurance company and an individual. Leyton is a credit to the company!

Michael potter

  • Yes

    Have you made a claim?

  • Customer service

  • Value For Money

Bigedmce's Response to Mikeqpr93's Review

Written on: 25/07/2014

Hi Micheal,

Thanks for the kind words! I shall let Leyton know!

Now get out and enjoy that bike!

Big Ed

Reply to this comment
Was this review helpful? 0 0