still no paperwork

MCE Car & Motorcycle Insurance Reviews - mceinsurance.com
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Guest's review of MCE Car & Motorcycle Insurance Reviews - mceinsurance.com

“still no paperwork”

★☆☆☆☆

written by on 06/12/2016

6 months on and I still don't have my documents. And that was after forgetting to send me a reminder that my insurance was due leaving me uninsured. Wont be using them again.

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Mce_Customer_Services's Comment

Written on: 09/12/2016

Hello

I’m sorry to hear that you have had a bad experience with MCE. We strive to deliver the very best service at all times and it is always disappointing to hear when we have not achieved our high standards.

I would like to investigate the issue for you and would appreciate the opportunity to discuss this with you further. Please email me with your contact details and policy reference if known for the attention of Nadine Stevenson. I will then arrange a time convenient to contact you.

Please be assured that MCE take all feedback extremely seriously and I will work with you to achieve a fair resolution

I look forward to hearing from you
Kind Regards
Nadine Stevenson

Customer Service Manager
MCE Insurance

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Laverdabru1116's Comment

Written on: 03/01/2017

Glad I'm not the only one - insured a bike with them Dec 2015, received the paperwork via email Sept 2016.

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