written by Fangzamillion on 09/08/2016
I was very pleased with the service I got from the insurance call handler at MCE today. Despite a very complicated situation where I needed to change my policy several times in quick succession the lady on the other and of the phone was polite patient and went the extra mile to get me the best deal. I wish all call center could be this good. I am motorcycle instructor and I will be recommending this company to my students in future.The only downside was that I was on hold for 30 minutes before my call was answered but to be honest it was worth the wait as the service I received was good.
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Bigedmce's Response to Fangzamillion's Review
Written on: 18/08/2016
Hey there!
I'm glad we were able to get you sorted, thanks for the review!
Ride on!