I’m sorry to hear that you have had a bad experience with MCE. We strive to deliver the very best service at all times and it is always disappointing to hear when we have not achieved our high standards.
I would like to investigate the issue for you and would appreciate the opportunity to discuss this with you further. Please email me with your contact details and policy reference if known for the attention of Jackie Spittles. I will then arrange a time convenient to contact you.
Please be assured that MCE take all feedback extremely seriously and I will work with you to achieve a fair resolution
I look forward to hearing from you
Kind Regards
Nadine Stevenson
Customer Service Manager
MCE Insurance
Mce_Insurance_Customer_Services's Comment
Written on: 04/10/2015
Hello
I’m sorry to hear that you have had a bad experience with MCE. We strive to deliver the very best service at all times and it is always disappointing to hear when we have not achieved our high standards.
I would like to investigate the issue for you and would appreciate the opportunity to discuss this with you further. Please email me with your contact details and policy reference if known for the attention of Jackie Spittles. I will then arrange a time convenient to contact you.
Please be assured that MCE take all feedback extremely seriously and I will work with you to achieve a fair resolution
I look forward to hearing from you
Kind Regards
Nadine Stevenson
Customer Service Manager
MCE Insurance