terrible

MCE Car & Motorcycle Insurance Reviews - mceinsurance.com
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shellski's review of MCE Car & Motorcycle Insurance Reviews - mceinsurance.com

“terrible ”

★☆☆☆☆

written by shellski on 10/09/2015

i had my bike stolen within 2 days of me picking it up from the shop. MCE wasn't helpful wasn't nice and wasn't understanding, my list will go on.

i had to contact them all the time and being on hold for 20min every time witch meant my phone bill was sky hight.
3 mouths later still nothing

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Mce_Customer_Services's Response to shellski's Review

Written on: 18/09/2015

Hello

I’m sorry to hear that you have had a bad experience with MCE. We strive to deliver the very best service at all times and it is always disappointing to hear when we have not achieved our high standards.

I would like to investigate the issue for you and would appreciate the opportunity to discuss this with you further. Please email me with your contact details and policy reference if known for the attention of Jackie Spittles. I will then arrange a time convenient to contact you.

Please be assured that MCE take all feedback extremely seriously and I will work with you to achieve a fair resolution

I look forward to hearing from you
Kind Regards
Jackie Spittles

Customer Service Manager
MCE Insurance

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