Dial Direct Motorcycle Insurance - www.dialdirect.co.uk Reviews at Review Centre

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“avoid”

Written on: 09/07/2012 by vernonpassmore (1 review written)

I insured with this company 1 year ago i stated alarm details for bike that the dealer gave me but less than a week later found out the honda had a far superior alarm fitted , they charged me £30 for this enhancement! refunded after i wrote and complained to there management, my renewal came recently which i ignored as i did not want to deal with them again , checked my bank statement today to find they had used my card to renew policy without permission , 4 days into policy they want to... (read more)

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“Unhelpful and a Waste of Time”

Written on: 25/01/2012 by lukebryan8 (1 review written)

I was involved in an incident a couple of weeks ago, i wasn't directly involved but was forced off my motorbike as a result of someone else negligence. When i phoned dial direct to advise them of this and pursue it through all the correct channels (id already been to the police etc) they said that because i was 3rd party, fire and theft cover they couldn't help me, i should have been more careful when i was driving (although how exactly you avoid someone hitting someone else in front of you... (read more)

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“Completely, Utterly, Useless!”

Written on: 30/08/2011 by Bedhead1157 (2 reviews written)

I'll be straight, I was a pretty satisfied customer, until I changed one of the two motorcycles on my policy with eight months left, to my absolute disgust, Dial Direct told me that the underwriters would not accept the changes and that I would have to cancel, at a cost of 58 pounds, and that a new policy would be over £230 (up from £130!) I found a policy locally for £140 and told Dial Direct to cancel and they said they would send me my NCD proof. I recieved a recorded delivery letter... (read more)