not meeting basic expectations

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Aviva Motorcycle Insurance
★☆☆☆☆
1.0
From 4 reviews
0.0% of users recommend this

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Porter276's review of Aviva Motorcycle Insurance

“not meeting basic expectations”

★☆☆☆☆

written by Porter276 on 21/10/2014

I have 3rd party only motorcycle insurance from Aviva. The insurance of the party who is at fault in the accident I was involved in said they can't take details from me and advised that I go to my insurer. I called my insurer - Aviva, only to find out they won't talk to the other insurance to discuss my claim. I find it appalling that even though I am insured and I have all the details of the person who hit me and who admitted being at fault, I can't make a claim.... Neither of the insurers won't help, and I'm stuck in the middle with damage to my bike. :(((

It would have been good to know that if in an accident that is not my fault my insurance won't intervene to talk to the insurance of the person at fault.

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