Xena Locks over priced & warranty sucks!

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  • Value For Money

Guest's review of Xena XZZ6 Disc Alarm Lock

★☆☆☆☆

“Xena Locks over priced and warranty sucks!”

Written on: 17/01/2012

Bought one from JP Cycle and after six months the alarm quit working. After
a year the security pin stopped working and not due to lack of lube. Don't
waste your money. Buy a Master at a quarter of the price of Xena. Xena got
me once but never again.

  • Value For Money

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Xenasecurity's Comment

Written on: 18/04/2013

If you experience mechanical failure in your first year (and in most cases well beyond that, as mechanical failures are extremely rare) we would replace the unit happily.

Alarm issues we extend the same service with a new alarm component module mailed at our expense. If any XENA owner experiences any issues with their lock, please come talk to use directly, we'll do what it takes to get your unit up and running... so please send us an email or call 1 888 345 XENA (9362).

Best regards,
Team XENA

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