Item: Spain, Competa Trailblazers
Rating: 1

Pinny3's review of Spain, Competa Trailblazers

“Avoid at all costs. Bikes are a death trap, zero...”

★☆☆☆☆

written by Pinny3 on 04/10/2015

Avoid at all costs. Bikes are a death trap, zero maintenance and tyres are not fit for the type of terrain. After we agreed to end our three day trip early on good terms when we called for a refund, owner was very hostile and made up some story about us trashing the hotel room and we wouldn't be getting a refund. A total lying 5cumbag. Don't waste your money on this company

Value For Money

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Trailblazers-Pro's Response to Pinny3's Review

Written on: 08/10/2015

We thank you for booking your tour with us and we were sorry to see you leave the tour prematurely. We honestly tried to bend over backwards to accommodate your requests to a reasonable degree when possible. We agree totally with one of the group who said “this tour would be ideal for 99% of riders, but for us it isn’t what we expected”. What you “expected” we cannot deliver on a number of reasons. Firstly, we have the safety of our riders to care for, this is a paramount issue for us to maintain! Secondly, we have our reputation in the community to consider. We have operated here in this part of Spain for over 13 years and have built up a good reputation with the locals and certainly do not want to jeopardise it. As you make up the 1% of riders looking for more extreme action we suggest next time you do more research into your chosen trip away with the guys.

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Jac111's reply to Trailblazers-Pro's Comment

Written on: 27/10/2015

having also been on the trip, you did not try to accommodate us at all, you threw the toys out of the pram.
you had all the information and level of all riders. we paid a premium for our group only but when we arrive you have 2 novices and an extra guy. You sent the novices out on they're own!! and the single joined our group.
You asked us to stay at the hotel for dinner before leaving as they put on extra staff which was more lies.
Stag doos only as its a shocking experience otherwise.

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