DO NOT USE THEM... eagle rider.com fort lauderdale

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DBJules's review of EagleRider, www.eaglerider.com

“DO NOT USE THEM... eagle rider.com fort lauderdale”

★☆☆☆☆

written by DBJules on 09/04/2014

I called corporate to rent bikes for another woman rider and myself. I had lengthy discussions regarding the bikes because we were new riders and are both very short, I am 5' 3" and she is 5' 4". So, we settled on sportsters, one smaller and one 1200. We also called the shop locally and discussed at length the height challenges and where we might ride and practice.

We took the day off from work and were there when they opened at 9am for a full day of riding. After they brought the bikes around, they said that they could not rent to us because they had a policy that you needed experience. This was the first I had heard of this, and I explained that this was not on their website nor posted anywhere in the store. I called back corporate and was told that they do NOT have that policy, that if you have a endorsement on your license and you are over 21 you can rent.

I was infuriated as they could not get anyone to override this decision at the time. They later called us, at 1:30pm that day to say we could now ride and that they had no such policy but we had already gone and rented somewhere else. I think this was either prejudiced against women riders or new riders. Either way, it was completely unprofessional and I will never consider them again. I even explained that we were going to buy bikes and we wanted to rent several times before we bought, so they also lost a good deal of money from us.

I highly suggest Both Peterson's Harley's instead and the Chester’s Harley. They are all very professional and helpful!

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