What a terrible service

“What a terrible service”

Written on: 28/06/2012

It's easy to blame yourself as you are feeling low but I documented and sent Halifax everything. They provide a terrible service. You have to remember they have your money. If I had just put the money in a jar I would be better off.

The pack they send you is riddled with errors. They tell me they will only pay out 75% of any cover level. We payed in extra to cover the bills but they tell us they will not honor that unless you are made redundant as husband and wife.

Hoop after hoop. They take so long to get back to you on anything. They made sure I am on the bread line and about to sell my house.

The claims team are so emotionless. I dont know how they do it.