written by Zaoh on 23/07/2014
Applied for mortgage 1st June - decision in principle referred - finally approved on 27/06 we paid our fees and was assigned a solicitor. 2nd July they accidentally cancelled our mortgage... They 'rekeyed' the case and asked us for new documents, which we happily sent straight over. Now being told our case has been referred and we might not get a mortgage and nobody can tell us why! Our vendors are now pulling out of the property!! Nationwide don't care, nobody seems to know anything and I can only talk to the monkeys at the call centre - and they all tell me different things! I've never communicated with such unhelpful idiots! I will be telling everyone I know to stay well clear of Nationwide!
Absolute bunch of jokers.
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