written by KarterGreene102 on 03/05/2015
We made an initial appointment with our branch mortgage advisor to see where we were and had a 5% deposit to begin with. She didn't mess around, told us we had a bit of work to do with our credit files as they were not accurate and talked us through everything we needed to do to proceed. The whole team at the branch supported us, always replied promptly to questions and called us back without fail as we were first time buyers so was all new to us. They were fantastic and worked with us every step of the way right down to completion. The whole process from application to getting keys was a lot shorter than expected and we are unlikely to bank with anyone else. They were just great.
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