DONT BOTHER

Having seen an auction property that I was interested in I went to visit a broker a month ago. We needed a residential mortgage on the new property (a wreck)and a buy to let on our existing property to release a large amount of equity we have. The buy to let with Natwest was agreed in principle 3 weeks ago along with the residential mortgage with another lender. 3 days before the auction we arranged for both applications to be put through. The residential mortgage with the other lender was sorted in 2 working days survey complete and offer received.We are still waiting for Natwest to finalise an offer afer 2 weeks. They have dropped our initial offer from 75% to 72% and my broker has spent the last 5 days trying to sort this out, unreturned calls etc. As of today we now only have 5 weeks to complete our mortgage or lose the house and a lot of money and I have very little faith in Natwest at the moment. We are now looking at a bridging loan as a back up plan. I cant understand how another lender can offer a large mortgage on a property that needs a lot of work in 2 days, yet Natwest cannot even give an answer in 2 weeks. Very frustrated and angry