written by on 14/01/2017
Absolute joke!!!! Have had mortgage with first active for around 10 years and wish I hadn't bothered. They cannot carry out simple tasks such as cancelling old direct debits or giving correct simple account information. although quick enough to point out that there are arrears!! Maybe when they can get there half of the agreement correct the customers will be more than happy to pay. Avoid at all costs, unless you like a massive challenge!!!
As rated by our community of reviewers